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ALTRAD, are the leading provider of industrial support services. Digital transformation sits at the heart of their strategy, as they embrace the opportunities it offers them to simplify and improve what they do.
To maintain high standards across the business post-acquisition, ALTRAD needed to unify operations while preserving each entity’s strengths. A key milestone in this journey was the move to a single ERP system, providing a robust backbone for functions such as Procurement, HR, Logistics, and Bid Management.
However, the ERP alone couldn’t meet the practical demands of day-to-day site-level operations—used by over 75% of the workforce. It lacked the simplicity and cost-effectiveness needed for broad adoption across 100+ client sites and over 4800 users.
From the outset, ALTRAD recognised they would need a more focused, user-friendly solution to standardise field operations and ensure rapid adoption at scale.
In iPlanUltimate, they found a platform that could bridge this gap and bring their operational vision to life—empowering their teams with the tools needed to deliver consistency, accountability, and insight across the board.
By adopting iPlanUltimate, ALTRAD transformed how work is scoped, tracked, and executed across its UK operations. The system creates real-time transparency and links data across platforms, highlighting high-impact activities that, if delayed, could affect commercial returns. With Power BI reporting, site teams can spot issues instantly, test multiple scenarios in minutes, and take fast, informed action.
iPlanUltimate standardises workflows across sites, enabling consistent pricing and execution while reducing manual admin and human error. The impact has been significant: on-site teams now benefit from complete visibility, faster turnaround times, and data-led decision-making.
Through IAMTech’s detailed understanding of our business they develop products and solutions that deliver real sustainable improvements. We consider them to be a strategic partner as opposed to just another service provider.
Tony Jester, Altrad Services
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