Case studies

UPM Biochemicals - iPermit

UPM Biochemicals, a global innovator in renewable materials, implemented IAMTech’s iPermit electronic permit-to-work (ePTW) software to support safe operations at its new biorefinery in Leuna, Germany—the first of its kind to produce renewable biochemicals from sustainably sourced hardwood.

The Brief

As UPM prepared for the commissioning and start-up of the Leuna Biorefinery, it became clear that a traditional, paper-based permit-to-work system would not meet the safety, compliance, and operational demands of such a complex, high-tech facility. With up to 500 users and a wide range of contractors involved in startup and production activities, UPM required a digital work control solution that could scale, adapt, and deliver real-time visibility across all active and planned work.

Key objectives included enhancing safety protocols, reducing administrative delays, improving permit tracking, and supporting bilingual compliance requirements in both German and English. The ability to map work locations and control activity clashes was also vital for managing high volumes of simultaneous work safely.

The Solution

UPM selected iPermit after reviewing multiple ePTW systems, identifying it as the best fit for their needs. IAMTech worked closely with UPM’s safety and operations teams to tailor the platform to the specific requirements of a greenfield biorefinery. The project included full system configuration, custom permit forms, Single Sign-On (SSO) integration, and multilingual support.

Throughout the implementation, IAMTech enhanced iPermit in areas where UPM’s workflows differed from standard configurations, ensuring full alignment with their process safety standards. The system's flexibility—including the ability to easily add new work locations—was especially valued during early operations. UPM also plans to implement the newly released plot plan visualisation tools, further improving coordination and spatial safety control.

To learn more about how iPermit can help you and your operations, visit the iPermit product page or contact us today for a free demo.

The implementation of iPermit was smooth and efficient. Our requirements were thoroughly considered, understood, and implemented. Where our workflow differed from that in the system, we were able to work alongside IAMTech to find satisfactory solutions. Flexibility around adding work locations was a much-appreciated feature, and we are looking forward to implementing the plot plan functionalities that have been recently added to improve work organization.
Robert Sachse, Manager Process Safety - UPM

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